JOIN OUR TEAM!
JOIN OUR TEAM!
CURRENT JOB OPENINGS AT STEPUP WILMINGTON
Volunteer & Employer Relations Manager
Position Summary
The Volunteer & Employer Engagement Manager is a new position responsible for developing and managing a robust volunteer program while simultaneously cultivating and maintaining strong relationships with local employers. This role ensures that volunteers are effectively recruited, trained, scheduled, and retained, and that employer partnerships result in meaningful opportunities for participants, including employment connections, job shadowing, and internships for youth.
Key Responsibilities – Volunteer Management
● Recruit, onboard, train, and retain a diverse and committed volunteer base.
● Develop and implement standardized procedures for volunteer engagement and management.
● Schedule volunteers to support programs, events, and organizational needs.
● Provide ongoing communication, recognition, and support to ensure a positive volunteer experience.
● Maintain accurate records of volunteer participation and impact recorded in the CRM database.
● Evaluate and improve volunteer systems and processes for efficiency and effectiveness.
Key Responsibilities – Employer Engagement
● Build and maintain strong relationships with employers across the region.
● Position program graduates as a preferred talent pipeline for employers.
● Develop partnerships that provide job shadowing and internship opportunities, particularly for youth programs. ● Maintain regular communication with employer partners to understand workforce needs.
● Collaborate closely with program staff.
Qualifications
● Experience in volunteer management, workforce development, or employer relations strongly preferred.
● Experience working with a CRM database, Salesforce a plus.
● Strong relationship-building and communication skills.
● Highly organized with the ability to manage multiple priorities.
● Ability to work both independently and as part of a team.
● Comfortable taking direction while also demonstrating initiative and sound judgment.
Work Environment & Expectations
● This is an exempt position.
● This position is on-site.
● Occasional evening hours are required.
● Must be able to work effectively with individuals from diverse backgrounds.
● Demonstrates professionalism in dress and manner.
Apply Directly on Indeed or submit your resume and cover letter to Emily Mitchell
Applications received by March 23 will receive priority consideration.
Please submit your resume and a cover letter detailing your interest in, and qualifications for, the position to the person specified in the job description.
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